Fraud Alert: Beware of Phone Scams- Scammers may pretend to be Rally and ask for your account information. If you receive an unexpected call claiming to be from Rally, hang up and contact us directly using a trusted phone number or secure channel.
Reach out to Rally however you like to communicate.
Look for the chat in the bottom-right.
Available Hours:
Monday – Thursday: 8am – 5pm
Friday: 8am – 5:30pm
Saturday: 9am – 1pm
Our team can assist in answering questions about your account. Choose from options relating to: Needing help with your online account, lost or stolen card, travel notifications and Member Services.
Simply log in to your account and select “Messages” from the menu.
Toll Free
800-622-3631
Talk to a real person.
Available Hours:
Monday – Thursday: 8am – 5pm
Friday: 8am – 5:30pm
Saturday: 9am – 1pm
If you prefer to meet face to face, we have branches across South Texas.
Still Have Questions? See Frequently Asked Questions.
Call us immediately if your card is lost or stolen:
Monday–Friday, 8am–5pm
Toll Free 800-622-3631
Weekends or after business hours
Toll Free 800-472-3272
Your card will be deactivated immediately. Come by any branch and we will instantly issue you a new card. The charge for a replacement card is $5.
Should Rally be alerted by a third party that your card has been compromised, we may determine to issue new debit cards at our expense.
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Mailing Address:
P.O. Box 81349
Corpus Christi, Texas 78468-1349
Administration Office
2730 Rodd Field Road
Corpus Christi, Texas 78414
