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Who will be contacted for fraud on the account?
https://rallycu.com/bwl-advanced-faq/who-will-be-contacted-for-fraud-on-the-account/The cardholder will be contacted at the number on file.
I lost my debit card. What do I do?
https://rallycu.com/bwl-advanced-faq/i-lost-my-debit-card-what-do-i-do/Immediately call 1-800-622-3631 to report the card lost or stolen. If after 5pm CST or on a weekend, call 1-800-472-3272
What is Bank by Phone?
https://rallycu.com/bwl-advanced-faq/what-is-bank-by-phone/Bank by Phone is our free, Automated Response System, which allows members to access their account balances 24/7. Access by...
What if I forget my PIN to Bank by Phone?
https://rallycu.com/bwl-advanced-faq/what-if-i-forget-my-pin-to-bank-by-phone/Call 1-800-622-3631 so a member service representative may assist you in changing your PIN number.
Is there a fee to open a savings account?
https://rallycu.com/bwl-advanced-faq/is-there-a-fee-to-open-a-savings-account/No. There Is no fee to join!
Can I receive an ATM card for my Savings account?
https://rallycu.com/bwl-advanced-faq/can-i-receive-an-atm-card-for-my-savings-account/Yes. We offer ATM cards for Savings Accounts holders only.
How can I pay my loan?
https://rallycu.com/bwl-advanced-faq/how-can-i-pay-my-loan-3/You have several options to make a loan payment. • In Person at any Rally Credit Union branch; • By...
Where can I access the Loan Payments service?
https://rallycu.com/bwl-advanced-faq/where-can-i-access-the-loan-payments-service/Click any dropdown menu on our website and find it in the right-side toolbox, or in the footer of any...
Do I have to be a member to use the Loan Payments service?
https://rallycu.com/bwl-advanced-faq/do-i-have-to-be-a-member-to-use-the-loan-payments-service/No. Non-members are able to take advantage of our Loan Payments service.
Is there a charge to use Loan Payments?
https://rallycu.com/bwl-advanced-faq/is-there-a-charge-to-use-loan-payments/If you make a loan payment by ACH (electronic debit), or electronic check, there is no charge. If a payment...