Privacy

Protecting personal information and using it in a manner consistent with member expectations is Rally Credit Union's highest priority.  We protect the confidentiality, security, and integrity of each member's nonpublic personal information in accordance with existing state and federal laws by maintaining physical, electronic, and procedural safeguards to guard members' nonpublic personal information.  We will collect, use and retain only the personal information that we believe is necessary to provide our products, services and other opportunities to our members.  We do not, and will not, sell or provide any member information to third parties including list services, telemarketing firms, or outside companies for independent use. 

Members have the option of downloading the Rally Credit Union Mobile Banking or SmartCard® application from the Apple® App Store or Google® Play Store to conduct mobile banking or debit card management. We may also share personal information with other Zelle® users (e.g., When another user sends you a payment, we may share your name (from your Zelle® profile) and profile picture (if you have one) with the other user to ensure the other user intends to send a payment to you. We do not share your Rally account information/debit card information with other Zelle® users. 

What is a Privacy Notice?

Our Consumer Privacy Notice is one way we tell you how we collect and use information about you. Federal law requires all financial institutions, including us, to notify our members of their privacy practices and, depending on those practices, limit some of the ways the institution shares that information. If you have more than one account with us, you will only receive one privacy notice for all of your accounts. 

Why do you have several privacy policies?

You can access different privacy policies on our website.  Each of these policies serves a different purpose.  

Our Online Privacy Policy describes how we can collect, use, share and protect information about people who interact with us through our online websites, mobile applications or social media interfaces. In other words, you don't have to be a Rally member for our Online Privacy Policy to apply to you.  

The Consumer Privacy Notice, on the other hand, only applies to Rally members.  Federal law requires that we provide our members with a copy of this notice when opening an account with us and anytime it changes. It explains how we get information about our members as well as the steps we take to protect member information in our care.  We might need to share your personal information to help us do things like service your accounts with us, respond to court orders and prevent fraud. Financial privacy laws give us the right to share information in these, and other, situations.

How do you protect my information? 

We take our responsibility to protect your confidential information seriously. We've set up physical, electronic and procedural safeguards that meet regulatory standards for keeping your information safe from unauthorized access or use. 

For example, our policies and procedures are designed to help ensure that our employees see your information only when they need it to do their work. And they must enter a password to use our computer systems. In addition, our employees must use a security card to get into our buildings, and we have security cameras installed in sensitive areas. 

How do I opt out of promotional emails you send me? 

Our emails often include instructions for telling us you don't want to get any more of our promotional emails. These instructions are usually at the bottom of the email offer.