What if I Detect Debit Card Fraud?


Consumers will not be responsible for unauthorized debit card transactions if notification is timely made in accordance with our account agreement. Please contact us as soon as possible to report any fraudulent activity.

  • To dispute the fraudulent activity and request a replacement card, you can visit any of our branches or reach us at 1-800-622-3631
  • You can also dispute fraudulent debit card activity via online/mobile banking – THIS WILL CANCEL YOUR CARD AND YOU WILL NEED TO REQUEST A NEW ONE
  • To cancel your card or report it lost after 5pm CST or on a weekend/holiday, call 1-800-472-3272.