Fraud Alert: Beware of Phone Scams- Scammers may pretend to be Rally and ask for your account information. If you receive an unexpected call claiming to be from Rally, hang up and contact us directly using a trusted phone number or secure channel.

For a Zelle® payment to be successfully delivered, the recipient must be enrolled in Zelle using the exact email address or mobile number the funds were sent to.
Depending on the situation:
We recommend confirming with your recipient that they’re enrolled with Zelle® using the correct contact information.