800-622-3631
Routing #: 314978543
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800-622-3631
Routing #: 314978543
Search
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Financial Tips

Stay ahead with member news, financial tips and fraud protection information.

How to Dispute Fraudulent Information on Your Credit Report

March 25, 2025
You've worked hard to build and maintain your credit, and it deserves to be a true reflection of your financial journey.
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Online banking, phone and computer

Get Ready for Smart Card Enhancements – Coming Soon!

March 25, 2025
A better card experience is at your fingertips! We are...
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Beware of Tax Scams: Tips to Stay Safe

March 18, 2025
Tax season is upon us, and unfortunately, so are tax...
Read More

Tap to Pay: Faster, Safer, and Easier

February 3, 2025
Contactless payment is now seemingly everywhere, from the gas pump...
Read More
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Important 
Numbers

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To Suspend a Lost or Stolen Card

Monday-Friday 8am-5pm:
1-800-622-3631

Weekends or after 5pm CST:
1-800-472-3272
Or use the Smart Card within Online/Mobile Banking

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Activate a New Debit Card

1-800-992-3808
Must call from the phone number listed on your account. Cards can also be activated by performing a PIN based transaction such as an ATM withdrawal.

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Suspect Fraud

Call Rally to discuss:
1-800-622-3631

Fraud text alerts come from
20733

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To Verify or Dispute Charges

1-800-279-2674 (English)
1-877-273-5901 (Spanish)

Quick Tip:

Phishing email messages, designed to get you to reveal personal information, are more sophisticated than ever.

Red Flags to watch for:

  • misspelled words or strange language
  • unusual links or attachments
  • mismatch sender name and email address

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