Getting help with your Rally account is now much easier with our NEW chat enhancements! Enjoy the convenience of live communication tools that will transform your remote banking experience.
Here is how it works:
Say goodbye to call fees by using your device’s audio and microphone to call us directly from our online platforms. You can also request a call directly to your phone, whether domestic or international – just leave your number and we will call you!
For general inquiries, type your question and receive a quick response on-screen. For specific matters, we will verify your identity via audio to ensure account security. You can also choose to receive the chat transcript for your own records.
Want a face-to-face experience? Call us with video and get the complete experience—just as if you were visiting the branch. You can see and talk to us using your device’s camera and microphone—or even only microphone.
Get on-screen guidance for opening accounts, filling out forms, submitting wires and e-transfers, browsing online banking, and much more! We’ll walk you through the platform while viewing your screen and showing you exactly where to click.
Send us documents and images needed to complete applications or to update your information by simply uploading the file saved on your device.
These features are currently available on our website, Online Banking, and application platforms during business hours. Try it out today and enjoy the convenience of banking with Rally!
