800-622-3631
Routing #: 314978543
Search
800-622-3631
Routing #: 314978543
Search
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Digital Banking 101

Stay ahead with member news, financial tips and fraud protection information.

Digital Banking Video

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Help and FAQs

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Important 
Numbers

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To Suspend a Lost or Stolen Card

Monday-Friday 8am-5pm:
1-800-622-3631

Weekends or after 5pm CST:
1-800-472-3272
Or use the Smart Card within Online/Mobile Banking

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Activate a New Debit Card

1-800-992-3808
Must call from the phone number listed on your account. Cards can also be activated by performing a PIN based transaction such as an ATM withdrawal.

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Suspect Fraud

Call Rally to discuss:
1-800-622-3631

Fraud text alerts come from
20733

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To Verify or Dispute Charges

1-800-279-2674 (English)
1-877-273-5901 (Spanish)

Quick Tip:

Phishing email messages, designed to get you to reveal personal information, are more sophisticated than ever.

Red Flags to watch for:

  • misspelled words or strange language
  • unusual links or attachments
  • mismatch sender name and email address

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