Weekends or after 5pm CST: 1-800-472-3272 Or use the Smart Card within Online/Mobile Banking
Activate a New Debit Card
1-800-992-3808 Must call from the phone number listed on your account. Cards can also be activated by performing a PIN based transaction such as an ATM withdrawal.
Suspect Fraud
Call Rally to discuss: 1-800-622-3631
Fraud text alerts come from 20733
To Verify or Dispute Charges
1-800-279-2674 (English) 1-877-273-5901 (Spanish)
Quick Tip:
Phishing email messages, designed to get you to reveal personal information, are more sophisticated than ever.
Red Flags to watch for:
misspelled words or strange language
unusual links or attachments
mismatch sender name and email address
External Link
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Rally Credit Union (RCU) is not responsible for the content of this alternate website, nor do we represent either the third party or the member if you enter a transaction. Privacy and security policies may differ from those practiced by RCU.
For your security, please do not send personal or sensitive information, such as account numbers. If you have specific questions about your account, please log in to Online Banking or Mobile Banking and use the Messages feature to send a secure message.