To Suspend a Lost or Stolen Card
Monday-Friday 8am-5pm:
1-800-622-3631
Weekends or after 5pm CST:
1-800-472-3272
Or use the Smart Card within Online/Mobile Banking
Activate a New Debit Card
1-800-992-3808
Must call from the phone number listed on your account. Cards can also be activated by performing a PIN based transaction such as an ATM withdrawal.
Suspect Fraud
Call Rally to discuss:
1-800-622-3631
Fraud text alerts come from
20733
To Verify or Dispute Charges
1-800-279-2674 (English)
1-877-273-5901 (Spanish)
Let Us Know if You're Traveling We limit debit card use and block suspicious activity in locations that have a high rate of fraud incidents.
Let us know your travel plans in advanced by using Card Control within Online/Mobile Banking to minimize (or prevent) any inconvenience.
