At Rally Credit Union, your security is our top priority. Recently, we've received reports of two alarming scams targeting South Texas residents: Imposter Scams and Phone Spoofing.

Here's what you need to know to protect yourself:

Imposter Scam Alert

In this scam, fraudsters pose as law enforcement agents, such as those from the FBI or Federal Trade Commission, or even representatives from companies like Microsoft. They contact victims via text, email, or phone and instruct them to withdraw funds and deposit them into a BitCoin ATM using a QR code.

 How to Protect Yourself:

• Be Skeptical: If you receive an unexpected message or call from someone claiming to be an official, do not engage. Contact the agency directly using verified contact information.
• Monitor Your Accounts: Regularly check your account activity through online banking or your mobile banking app for any suspicious activity.

For more information, visit FTC Consumer Alerts.

Phone Spoofing Scam Alert

Scammers are also using a technique called phone spoofing, where they manipulate caller IDs to make it appear as if the call is coming from your financial institution. These fraudsters pose as bank/credit union representatives, attempting to steal sensitive information by appearing credible.

 How to Protect Yourself:

• Verify the Caller: If you receive an unexpected call that seems to be from financial institution, hang up and call us back using the official number on your debit card or your financial institution's website.
• Protect Your Information: Never share account numbers, passwords, or security codes over the phone unless you initiated the call.
• Be Wary of Urgency: Be cautious of any requests for urgent actions or sensitive information.

If you suspect you've received a fraudulent call, contact our Member Service team immediately at 361-986-4500.

Click here to learn more about how to protect your personal information.
Learn more about text scams.