Protect Yourself from Fraud- For your security, always contact Rally Credit Union using our official phone numbers. If you receive a letter, email, text message, or other communication with a different phone number, do not call it until you’ve verified it’s legitimate.
To Suspend a Lost or Stolen Card
Monday-Friday 8am-5pm:
1-800-622-3631
Weekends or after 5pm CST:
1-800-472-3272
Or use the Smart Card within Online/Mobile Banking
Activate a New Debit Card
1-800-992-3808
Must call from the phone number listed on your account. Cards can also be activated by performing a PIN based transaction such as an ATM withdrawal.
Suspect Fraud
Call Rally to discuss:
1-800-622-3631
Fraud text alerts come from
20733
To Verify or Dispute Charges
1-800-279-2674 (English)
1-877-273-5901 (Spanish)
Phishing email messages, designed to get you to reveal personal information, are more sophisticated than ever.
Red Flags to watch for:
